Privacy Policy

This Privacy Policy outlines our commitment to protecting the privacy of personal information provided to us or collected by us online and offline, including through our websites, platforms, API integrations, and associated applications (collectively, the “Sites”). In this Privacy Policy, “we”, “us”, or “our” refers to Blocksure Pty Ltd (“Blocksure”), the company behind MicroPromote.

Our Sites and Platforms

Blocksure operates a network of websites, platforms, unified APIs, and ecosystem applications. This Privacy Policy applies to all of them, including but not limited to:

• Blocksure — our primary platform, verification network, and corporate services;
• MicroPromote (micropromote.io) — the promotion, marketing, and campaign attribution platform this site belongs to;
• Microcredentials Marketplace — our platform for discovering, issuing, managing, and verifying microcredentials;
• Erudithe / Ecosystem Integrations — our integrated skills-to-revenue architectures, automated Recognition of Prior Learning (RPL) engines, and Rich Skill Descriptor (RSD) mapping tools.

Where a particular Site collects or uses personal information in a way unique to that platform, it is described below; otherwise, these privacy practices apply universally across the entire Blocksure ecosystem.

Personal Information We Collect

We may collect the following types of personal information:

• Identity & Contact Details: your name, email address, mailing address, street address, and/or telephone number.
• Account & Authentication Data: usernames, passwords, profile details, and secure authentication tokens/data provided when registering for or using any of our Sites or integrated APIs.
• Educational, Professional & RPL Evidence: for the Microcredentials Marketplace and our integrated skills engines (including Erudithe):
  • educational history, enrolment records, and completion data;
  • employment history, job roles, resumes, and professional portfolios;
  • assessment results, and evidence files submitted for Recognition of Prior Learning (RPL) (including text, documents, certificates, or multimedia);
  • credentials, digital badges, qualifications, or certificates associated with your account;
  • skills data and competencies mapped to Rich Skill Descriptors (RSDs) or training package elements.
• Marketing & Campaign Data: for MicroPromote, the campaign requirements, audience parameters, content, and engagement analytics generated in connection with your promotional activities.
• Financial & Transactional Data: payment and billing information, safely processed through our secure third-party payment gateway operators.
• Technical & Usage Data: browser session data, geo-location, device type, network information, page-view statistics, traffic acquisition sources, search queries, cookies, and general online browsing behaviour across our Sites.
• Interaction Data: any additional personal information provided directly or indirectly through your communication with us, social media interactions, or customer support channels.

We collect this information directly from you, automatically via your interactions with our platforms, or from authorised third parties (such as your training provider, employer, or integrated Student Management Systems).

Collection and Use of Personal Information

We collect, hold, use, and disclose personal information for the following core purposes:

• Access & Personalisation: to enable you to access and use our Sites, associated applications, unified APIs, and integrated ecosystem platforms.
• Account Administration: to create, maintain, and securely administer your user profile across the Blocksure network.
• Service Delivery & Automation:
  • to issue, manage, securely store, and verify digital credentials and microcredentials;
  • to process, evaluate, and algorithmically map RPL evidence against educational frameworks, units of competency, and Rich Skill Descriptors (RSDs);
  • to deliver and measure targeted marketing and promotional campaigns via MicroPromote.
• System Integration: to synchronise verified skill data, training outcomes, and credentials between Blocksure and connected enterprise platforms (such as Student Management Systems, Learning Management Systems like aXcelerate, and strategic technical partners).
• Operations & Communications: to process transactions, manage billing, contact you with critical updates, and handle customer service requests.
• Analytics & Optimisation: for internal record-keeping, data analytics, market research, and continuous software optimisation (including refining our automated skills-mapping architectures).
• Compliance & Protection: to enforce our terms, comply with legal/regulatory obligations, and resolve any operational disputes.

Disclosure of Personal Information to Third Parties

To deliver a seamless skills-and-training ecosystem, we may disclose personal information to:

• Ecosystem & Integration Partners: Registered Training Organisations (RTOs), educational institutions, enterprise employers, verifiers, and credential issuers where necessary to validate, process, map, or issue credentials and RPL outcomes.
• Connected Software Platforms: third-party applications integrated via our APIs, including Student Management Systems (such as aXcelerate) and partner networks (such as Erudithe) to ensure unified record-keeping.
• Service Providers: trusted third-party IT service providers, cloud infrastructure and data storage hosts, automated verification tools, marketing networks, and payment processors.
• Corporate Operations: our internal employees, contractors, and related corporate entities across the Blocksure group.
• Legal & Regulatory Authorities: credit reporting bodies, regulatory agencies, courts, or tribunals where required by law or to collect unpaid debts.
• Business Transfers: potential buyers or transition partners in the event that our business or assets are merged, sold, or restructured.

International Data Transfers

Some of our third-party service providers (such as data storage, infrastructure, or analytics platforms like Google Analytics) may be located outside of Australia. By providing your personal information, you consent to these cross-border disclosures. Where we transfer data overseas, we take reasonable steps to ensure the recipient handles your data securely and in a manner consistent with strict data protection standards.

Your Rights and Controlling Your Personal Information

Choice and Consent

Providing your personal information is voluntary, and doing so constitutes your consent to its collection and use as detailed here. You may decline to provide information, though this may prevent you from using certain features of our platforms, automated RPL processing, or credential verification services.

Access and Correction

You have the right to request access to the personal information we hold about you. A reasonable administrative fee may apply to cover data retrieval costs. If you believe any data we hold is inaccurate, incomplete, out of date, or misleading, please contact us. We are committed to updating or correcting your information promptly.

Unsubscribe & Opt-Out

To stop receiving marketing or promotional communications from us or MicroPromote, please use the “unsubscribe” link embedded within the communication, or contact us directly at the details below.

Privacy Complaints

If you believe we have breached the Australian Privacy Principles (APPs) or this policy, please lodge a formal complaint with our Privacy Officer using the contact details below. We take all privacy matters seriously and will investigate and respond to your complaint thoroughly and promptly.

Data Security and Storage

We are committed to securing your personal information. We employ robust physical, technical, and administrative safeguards — including data encryption, secure API protocols, and restricted access tiers — to protect your information from unauthorised access, loss, misuse, or alteration.

Please note that while we maintain industry-standard security practices, no data transmission over the internet or cloud storage network can be guaranteed 100% secure.

Where Our Infrastructure Lives

MicroPromote runs on the QANT platform, which provides the hosting and technical infrastructure behind this site and the MicroPromote application. The technical side — the servers your data is stored on, how that storage is secured, and how long information is retained — is operated by QANT on our behalf, within Australia.

QANT publishes its own full privacy and security policy covering that infrastructure. If you would like the underlying detail, you can read it at qant.au/privacy.

Cookies and Web Beacons

Our Sites use cookies and web beacons to optimise platform performance, analyse user trends, maintain user sessions, and support targeted marketing features. You can adjust your browser settings to reject cookies, though doing so may degrade some platform functionality.

Links to Third-Party Sites

Our platforms may contain links to external websites or third-party portals. Blocksure does not control, and is not responsible for, the privacy practices or content of external websites. We highly recommend reviewing the privacy policies of any third-party platform you visit.

Policy Amendments

We reserve the right to amend this Privacy Policy at any time to reflect changing legal requirements or updates to our platform ecosystem. Any changes will take effect immediately upon being published across our Sites.

Contact Us